Privacy Policy

1. Information We Collect

1.1 Files You Upload

When you use our conversion service, you may upload files for conversion. We process these files temporarily and automatically delete them after 24 hours. We do not store, analyze, or share the content of your files.

1.2 Technical Information

We automatically collect certain technical information when you use our service:

• IP Address: Used for security, rate limiting, and abuse prevention. We track conversion counts per IP address to enforce tier-based limits.
• User Agent (Browser/Device Information): Browser type, version, operating system, and device type for analytics and security monitoring
• Geolocation Data: Country and city information derived from IP address (for analytics and security purposes only)
• Pages visited and time spent on our site
• Referral source (how you found our site)
• Conversion Statistics: Total, successful, and failed conversion counts per IP address (for rate limiting and service improvement)

1.3 Email Addresses (Optional)

If you choose to receive email notifications about your conversions, we collect your email address. This is optional and only used to send you download links for your converted files.

1.4 Patreon Account Information (Optional)

If you choose to subscribe to one of our paid tiers through Patreon, we may collect and store your Patreon user ID and subscription tier information. This is used solely to verify your subscription status and apply the appropriate rate limits and features to your account. We do not store your Patreon password or other sensitive account information.

2. How We Use Your Information

We use the information we collect for the following purposes:

• File Processing: To convert your files to the requested format
• Security: To prevent abuse and protect our service through IP tracking, device monitoring, and geolocation analysis
• Rate Limiting: To enforce tier-based conversion limits (e.g. Free: 10 files per rolling week; paid tiers: higher limits with shorter rolling windows) as described on the pricing page
• Tier Management: To verify Patreon subscription status and apply appropriate service limits
• Email Notifications: To send you download links (if requested)
• Service Improvement: To analyze usage patterns, conversion success rates, and improve our service
• Analytics: To track conversion statistics, device types, browser usage, and geographic distribution (aggregated and anonymized)

3. File Security and Processing

3.1 File Storage

• Files are stored temporarily on secure servers
• All files are automatically deleted after 24 hours
• No human access to your files during processing
• Files are not backed up or archived

3.2 File Access

• Only you can access your converted files via unique download links
• Download links expire after 24 hours
• Links are not shared with third parties

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following limited circumstances:

• Legal Requirements: When required by law or to protect our rights
• Service Providers: Trusted third parties who assist in operating our service (under strict confidentiality agreements)
• Business Transfers: In the event of a merger or acquisition (with notice to users)

5. Data Security

We implement appropriate security measures to protect your information:

• SSL encryption for all data transmission
• Secure server infrastructure
• Regular security audits and updates
• Access controls and monitoring
• Automatic file deletion after 24 hours

6. Cookies and Tracking

6.1 Essential Cookies

We use essential cookies to:

• Remember your theme preference (light/dark mode)
• Maintain your session during file conversion
• Implement security measures
• Track conversion limits per IP address (for rate limiting)

6.2 IP-Based Tracking

We track your IP address to:

• Enforce tier-based conversion limits (rolling windows per plan)
• Prevent abuse and protect our service
• Provide geolocation-based analytics (country/city level only)
• Monitor conversion statistics per IP address

Note: All tracking is based on IP addresses only. We do not collect or store device-specific identifiers.

6.3 Analytics

We may use analytics services to understand how our service is used. This helps us improve our service and does not identify individual users. Analytics data includes aggregated information about device types, browsers, operating systems, and geographic distribution.

7. Third-Party Services

Our service may integrate with third-party services for:

• Email delivery (for notifications)
• Analytics and monitoring
• Security and abuse prevention

These services are bound by their own privacy policies and confidentiality agreements.

8. Data Retention

• Files: Automatically deleted after 24 hours
• Email Addresses: Deleted after conversion completion (if provided)
• IP Addresses & Conversion Stats: Retained for rate limiting and security purposes. Conversion statistics are retained to enforce tier-based limits using rolling windows per tier
• User Agent/Device Information: Retained for analytics and security monitoring for up to 7 days
• Patreon Subscription Data: Retained while subscription is active, deleted within 30 days of subscription cancellation
• Technical Logs: Retained for security purposes for up to 30 days
• Analytics Data: Aggregated and anonymized data may be retained longer

9. Your Rights

You have the right to:

• Request information about what data we have about you
• Request deletion of your data
• Opt out of email notifications
• Contact us with privacy concerns

10. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it immediately.

11. International Users

If you are accessing our service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.

12. Changes to This Policy

We may update this privacy policy from time to time. We will notify users of any material changes by posting the new policy on this page and updating the "Last updated" date.

13. Contact Us

If you have any questions about this privacy policy or our data practices, please use our contact form at https://newstargeted.com/contact/ to get in touch with our support team.